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How to make a booking

How to make a booking with Authentic Adventures

Making your booking

Telephone, email, or use our holiday search to check availability.
While browsing our site your can make a provisional booking by clicking when you see:
Either instruct us to book a flight for you or book your own flight after we have confirmed your provisional booking.
Arrange travel insurance. It is a condition of booking our holidays that you are adequately covered for medical and personal accident insurance. We strongly recommend that you and all members of your party are adequately insured as soon as you book your holiday as this ensures that your deposit is protected.
Complete the booking form from our brochure, and post it to us together with your non-refundable deposit. We only accept credit card payments over the phone in order to ensure no personal card details are ever recorded.

Deposits

Holiday cost Deposit
Up to £2500 £400 with us booking your flight
£250 with you making your own travel arrangements
£2500 - £3250 £600
£3251 + £800

Please do contact us first to make a provisional booking. We'll hold your booking, with no obligation, for seven days only. This will be secured upon the receipt of a completed booking form and your deposit.

Bookings outside the UK

All payments from outside the UK should be made by credit card or bank transfer. Please tick the relevant box on the booking form. If paying by bank transfer we will contact you with our bank details.

Credit card payments

Payment by all major credit cards and debit cards is accepted. A handling fee of 2.5% will be charged on all transactions.

After Booking

We confirm in writing your reservation, receipt of your deposit and send full invoice details for the holiday which will confirm the outstanding balance and payment due date. In addition we enclose a suggested equipment and book list that we hope might interest you.
Balance of payment. This must reach us eight weeks (56 days) before departure.
We confirm receipt of your final balance and send you full details of the hotel where you will be staying.
If your flight is not booked for you by us, it is important that you inform us of your flight details.

Additional nights

If you are looking for a hotel in one of the nearby cities, before or after your trip, please give us a ring and we will be happy to help.

Office hours

If you want to talk to someone with first-hand knowledge of the holidays, or for general enquiries, please contact us. We are always delighted to answer your questions and provide you with as much information as possible.

Our offices are open from 9am - 5pm Monday to Friday. A message service is available outside these hours. On weekends when there is a holiday starting, any answerphone messages will be actioned between 10am and 1pm.

Preferred room type

Twin and double rooms

Twin beds are usually provided in our hotels but we do have some doubles.

Single rooms and twin rooms (single use)

Single room availability in our hotels is very limited. Where single rooms are not available we offer single use of twin rooms. There is a supplement for both single and sole use of twin rooms. For details of this supplement please refer to the relevant panel on your holiday page. We do try to keep this supplement as low as possible, however prices can vary substantially from hotel to hotel. We do offer supplement-free rooms in our luxury spa hotel holidays in Gozo.

Sharing a twin room

Occasionally there is an opportunity to share. Please ask at time of booking.

Facilities for the disabled

The majority of our hotels have lifts or ground floor rooms. If you have specific needs, please phone prior to booking.

Costs and discounts

Loyalty scheme

The following discounts apply:

10% - Clients who have travelled with us at least once This discount is offered each time you travel with us again.
15% - Clients who have travelled with us 8 times or more This discount then applies to every subsequent booking.

Note: these discounts may not be used in conjuction with any other offer.

Two-week trips

Those booking two consecutive weeks enjoy a discount of £75 per person.

Non-participating partners

Partners and friends who don't want to take part in the activities receive substantial discounts. These vary from location to location so please check non-activity discount, under dates and prices, on each individual holiday page.

Group discounts

Bespoke holidays can be arranged for private groups. Please contact us for details and special group prices.

Car hire

Holidays AutosFor guests wanting to hire a car before or after their holiday with us, we are happy to arrange this through our preferred car hire supplier Holiday Autos. For details on prices please call the office.

Equipment

Equipment lists for most of our holidays are sent with your booking confirmation. We do not supply a list for the beginners' courses in the Cotswolds as all materials are supplied.

Seasons and weather

For those particularly interested in forecasts and who have internet access, 10-day forecasts are available at: uk.weather.com.

Gift vouchers

Gift vouchers of any denomination are available on request.

Best field staff
Tour managers with superb local knowledge ensure insider access
Talented, considerate and well-respected tutors
Highly experienced and entertaining walking guides
Best office team
We know the locations, tutors and local guides
We are polite, friendly and always here to help
Our hotels are all chosen by our trusted and experienced staff
Talk to us
Speak to a Specialist
+44 (0)1453 823328
We’re here Monday to Friday 09:00 – 17:00
Save money
Choose a single supplement-free holiday
Bring a non-participant partner or friend
Make your own group and get a free place
 
Sunday Times Travel: 100 best holidays in the World 2011 & 2012 Authentic Adventures painting walking and singing holidays were established in 1997 ATOL Protected AITO Member ABTOT - Association of Bonded Travel Organisers Trust No. 5249